Blog

Cities rely on extensive infrastructure systems to deliver safe water, reliable utilities, and essential public services. Much of this infrastructure is underground, out of sight, and aging. For City Managers and elected officials, one of the most important governance questions is: How can the City responsibly maintain, repair, and replace its infrastructure if it does not clearly understand what assets it owns, where those assets are located, and what condition they are in?

Municipal governments across the country are being asked to do more with fewer resources. Aging workforces, persistent staffing shortages, increasing regulatory complexity, rising expectations for digital services, and tight budgets are now the norm rather than the exception. Against that backdrop, artificial intelligence has moved from a theoretical future concept to a practical tool that cities can use today to reduce workload, preserve institutional knowledge, and improve

Artificial intelligence has become one of the most misunderstood technologies in public-sector conversations. Depending on who you ask, AI is either an unstoppable force that will replace government workers or a dangerous technology that should be avoided entirely. In Texas, this confusion has led to a persistent myth that the state has adopted an anti-AI stance or has banned the use of artificial intelligence in government operations. That is simply not true. In reality, Tex