top of page

LSPS Solutions Awarded NCTCOG Contract to Deliver Scalable AI Solutions

  • Writer: Chris Erhardt
    Chris Erhardt
  • 4 days ago
  • 5 min read

At LSPS Solutions, we believe that the future of municipal efficiency lies in scalable, intelligent solutions—and that future just took a significant step forward.


We’re proud to announce that LSPS Solutions has been awarded a competitive contract by the North Central Texas Council of Governments (NCTCOG) to deliver artificial intelligence-based solutions to public sector organizations across Texas and beyond. This contract enables LSPS Solutions to work alongside cities, counties, and regional entities to bring AI-driven transformation to government operations—helping communities increase efficiency, reduce administrative burdens, and modernize service delivery in meaningful ways.



This win is more than a milestone for our firm—it’s a signal that the public sector is ready to embrace innovation that works.


Understanding the NCTCOG Contract and Its Impact


The North Central Texas Council of Governments (NCTCOG) represents a consortium of local governments across a 16-county region, including major metropolitan hubs like Dallas-Fort Worth and smaller rural towns working with limited resources. The organization exists to promote coordinated regional planning and provide shared services that help local governments serve their communities more effectively.

By selecting LSPS Solutions as a vendor for AI consulting and implementation, NCTCOG is empowering local agencies to accelerate their digital transformation agendas without needing to build custom infrastructure from the ground up. Instead, municipalities can engage LSPS directly through a pre-approved procurement channel, significantly reducing the time and cost associated with initiating new projects.


This contract enables LSPS Solutions to deliver AI services to over 230 municipalities and public sector organizations across the region—making this one of the most exciting public technology opportunities in the state of Texas.


Why This Matters: The Municipal Technology Gap


Municipal governments today face growing challenges: aging infrastructure, regulatory pressures, limited budgets, and an overwhelming volume of manual processes that slow down progress. Many local governments still rely on spreadsheets, paper-based systems, or outdated legacy software to manage complex functions like water utility compliance, permitting workflows, asset maintenance, emergency planning, or citizen service delivery.


While larger cities may have internal IT departments or innovation labs, smaller municipalities often don’t have the capacity or expertise to evaluate, adopt, and scale new technologies—especially those powered by AI.


That’s where LSPS Solutions comes in.


Our firm specializes in bridging the gap between complex technical solutions and real-world municipal needs. We don’t just bring software—we bring strategies, implementation plans, training, and ongoing support that makes AI adoption smooth and sustainable. From digitalizing operations manuals to deploying intelligent asset management tools, we’re here to help local governments become more responsive, transparent, and efficient.


What Makes LSPS Solutions Different


Unlike traditional IT vendors or software resellers, LSPS Solutions has deep expertise in municipal operations. Our leadership team has decades of experience working directly with city managers, utility directors, and public works teams. We understand the pace and constraints of government decision-making, and we build solutions that respect both.


We also believe that AI should empower people—not replace them. That’s why every LSPS project starts with a human-centered design approach. We assess the workflows, staffing constraints, and regulatory requirements unique to each agency and customize our AI tools accordingly. Whether we’re automating compliance documentation for a water utility or enabling chat-based citizen engagement for city hall, our goal is to augment municipal capacity—not overcomplicate it.


Our team also operates with transparency and accountability at the core. We provide detailed implementation timelines, regular project updates, and measurable performance outcomes. Every solution we build is meant to be operated and maintained by your team—no black boxes, no vendor lock-in.


How Municipalities Can Get Started


Now that LSPS Solutions is an approved NCTCOG vendor, cities, counties, and other public entities across the region can contract with us directly using a streamlined procurement process. This eliminates the need to issue a separate RFP or go through extensive evaluation procedures. The contract provides pre-negotiated pricing, scope of services, and vendor vetting—saving both time and taxpayer dollars.

If you're a municipal official looking to explore how AI could be used in your department—or if you already have an idea and just need help implementing it—now is the perfect time to connect with us. Common starting points include:


  • Citizen Service Bots Automated, AI-powered assistants that help residents get answers fast—whether they’re asking about utility bills, permit status, local ordinances, or upcoming events. These bots can run 24/7 and lighten the load on frontline staff.

  • AI-Enhanced Operations & Maintenance (O&M) Manuals Transform traditional paper binders into intelligent, searchable, voice-activated guides. Our AI O&M manuals make it easy for field crews to find procedures, troubleshoot issues, and stay in compliance—all from their phones or tablets.

  • AI Training and Mentoring for City Staff We don’t just implement tools—we teach your team how to use them. Our AI mentoring programs ensure your staff can confidently operate, maintain, and even help expand your AI systems. We build internal champions so your agency doesn’t have to rely on outside consultants forever.

  • Custom AI Solutions—Whatever You Can Imagine Got an idea that doesn’t fit a template? We thrive on custom challenges. Whether it’s automating internal reviews, integrating sensors with GIS, or modeling public safety scenarios, if your city can dream it, we can help build it.


Whether your goal is to improve turnaround times, reduce paperwork, or make smarter data-driven decisions, we can help you get there with the right blend of technology and expertise.


A Regional Opportunity for Innovation


This contract isn’t just about individual projects—it’s about catalyzing a broader movement toward modern, intelligent government across the region.


With over 230 public sector entities eligible to use this contract, there’s unprecedented potential for collaboration. Our vision is to foster a regional knowledge-sharing network where municipalities can learn from each other’s success, adopt proven use cases, and benefit from shared innovation.


We also plan to release regular updates, case studies, and training resources to help other agencies follow along. We believe that when one city gets better, every city benefits—and we’re committed to making Texas a leader in smart, efficient governance.


What’s Next?


We’re already engaging with several cities to scope out initial AI deployments—and the response so far has been incredibly encouraging. From forward-thinking public works directors to city managers looking to cut red tape, we’re seeing momentum grow across the region.


If you’re a decision-maker within a city or public agency under the NCTCOG umbrella and you’re ready to take the next step toward digital transformation, we’d love to hear from you. Our team is happy to walk you through the contract process, demo solutions, or co-create a roadmap that fits your goals and budget.


Final Thoughts


Winning this contract with NCTCOG is a proud moment for LSPS Solutions—but it’s only the beginning. We’re grateful for the trust placed in us and ready to deliver tangible results that make life better for governments and the communities they serve.


Together, we can build a smarter, faster, and more responsive public sector—right here in North Texas.

 
 
bottom of page